Postage & Returns

Postage & Returns

Delivery times: Items that are not personalised will be sent out with 3 working days upon receipt of the order and payment. The personalised items will be sent out within 5 working days. If you require your order urgently please contact us as we can accommodate urgent orders. We pride ourselves on excellent customer service so if you are unhappy with your order please and we will be happy to discuss this further.Postage: All items are sent out by 1st class Royal Mail and International Royal Mail.

We post to all areas of the United Kingdom and Europe. Postal prices are calculated on the total order value.

Packaging: All items are packaged specifically for their requirements for safe transit.

Postage costs UK:

total order value up to £20 £3.00
total order value up to £30: £3.50
total order value over £40 free

Postage costs Europe:

Order value to £20 £5.00
total order value to £30 £7.50
total order value to £50 £10.00
Total order value over £50 free

Returns: I hope that you will be very happy with your purchase. However should there be a problem please contact me immediately if you are unhappy with your order to discuss a replacement or refund. Tigerlilyprints grows on reputation and recommendation so I will do my up most to ensure that any queries are dealt with efficiently. Tel: 07891063417 24 Fletcher Drive, Disley, Stockport, Cheshire, SK12 2ND.